Privacy Policy for New Best

Last Updated: August 15, 2025

New Best ("we," "us," or "our") is a dating app for users in Uganda only. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application, New Best (the "App"). By using the App, you agree to this policy. If you do not agree, please do not use the App.

1. Information We Collect

• Personal Information:
  • Account: Phone number (required for signup and verification), name, date of birth, gender, and at least one profile photo (required).
  • Profile: Interests, preferences, and phone number (if you choose to make it visible to other users).
  • Messages: Content of messages sent to other users.
  • Location: Approximate location (with consent) for matching.
• Automatically Collected:
  • Device: Device type, operating system, unique identifiers, IP address.
  • Usage: App interactions, such as pages viewed or matches made.
• Third-Party Data: If you sign up via a third-party service (e.g., Google), we may receive basic information like your name, based on your permissions.

2. How We Use Your Information

We use your information to:

• Verify and manage your account via phone number authentication.
• Enable matching, messaging, and profile visibility (e.g., phone number, if opted in).
• Provide location-based matching (if enabled).
• Improve App functionality and user experience.
• Prevent fraud and ensure security.
• Comply with Uganda’s Data Protection and Privacy Act, 2019.

3. How We Share Your Information

We share your information as follows:

• With Other Users: Profile data (name, photo, interests, and phone number if visible) and messages are shared with other users per your settings.
• Service Providers: We share data with trusted providers (e.g., Firebase for phone authentication, hosting, or analytics), who are obligated to protect it.
• Legal Requirements: We may share data to comply with Ugandan laws or legal requests.
• No International Transfers: All data is stored and processed in Uganda.

4. Your Choices and Rights

You can:

• Update or delete your profile, including photo and phone number visibility, in App settings.
• Enable or disable location services in App or device settings.
• Request data access, correction, or deletion by emailing newbestappuganda@gmail.com. We process requests within 30 days, retaining some data if required by law.
• You will not be discriminated against for exercising your rights.

5. Data Security

We use encryption (e.g., SSL for data in transit) and other reasonable measures to protect your data. However, no system is fully secure, and we are not liable for breaches beyond our control.

6. Data Retention

We retain data while your account is active or as needed for services. Upon deletion request, we remove data within 30 days, except for legally required retention (e.g., audits).

7. Children’s Privacy

The App is for users 18 and older. We do not knowingly collect data from anyone under 18. If detected, we delete such data promptly. Contact us if you suspect we have such data.

8. Policy Updates

We may update this policy and will notify you via the App or email. Continued use after updates indicates acceptance.

9. Contact Us

For questions or to exercise data rights, contact:

New Best
Email: newbestappuganda@gmail.com

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This Privacy Policy complies with Google Play Store requirements and Uganda’s Data Protection and Privacy Act, 2019.